Linen Back Tabs Curtains with Blackout Lining - Custom Width, Custom Length - Natural Linen

It has been a long time since I’ve had such a disappointing and frustrating customer experience as I have had with 3HLinen. Despite the 8-9 day calendar day delivery time, it was one month before my product was dispatched. This was due to a delay in fabric delivery, but this was not clearly communicated to me and I had to email customer services several times to find out where my order was. I tried to ring the offices but the phone just kept ringing out without a response, so it felt extremely difficult to speak to someone. When my order arrived, I discovered I had ordered just one curtain. This was entirely my error (as pointed out by the customer service team), as the information is available online. I still think that it should be more clearly highlight in the product descriptions, but nevertheless this was my error. I wasn’t happy with the quality of the product anyway, as it had loose threads and was already fraying, so I decided to return it for a refund. It took almost two weeks to find out the return process and return delivery address from the customer service team. Frustratingly, this information is not openly available on the website, which quite bizarre. I narrowly managed to return my order within the required 14 days and was reassured that my refund would be received in the following 14 days, however these have come and gone and I have still not received a refund. The difficulty in contacting anyone both over the phone and on email makes me think this whole thing is a scam and I will not receive a refund at all, but I hope not. Nevertheless, I would strongly advise against ordering from 3HLinen and I will not be doing so myself again after this experience.

Couldn't be happier!

I had been “wishing” over these curtains for several months. I finally ordered them and anxiously awaited their arrival. I was so pleased in the quality and beauty of the panels. I highly recommend them to anyone who is looking for that quite soft background. They are stunning in our Florida Cracker style home. So thrilled I found you all. May you experience greater success with your busin

Curtains are exactly as described. They're linen curtains with blackout lining. The linen is very nice quality. The blackout lining is very effective. The sewing is neat, seams are straight without little birds' nests of thread anywhere.
I'm very pleased with my purchase. My curtains look fantastic in my house. For future curtain purchases I'll be coming here.

They were perfect and good quality